Problem
Before delivery, SP2DK/LHP2DK monitoring depended on manual deadline checks, scattered status review, and follow-up visibility that was easy to miss as records moved across owners and sections.
Constraints
- Operational records, staff identifiers, and communication details had to remain private
- Reminder buckets had to reflect practical follow-up urgency: H-7, H-3, H-1, and Overdue
- The system needed to work inside Google Sheets / Apps Script instead of adding a heavy new platform
System workflow
- Mapped the follow-up operation around document type, due date, status, responsible staff/section, and reminder bucket.
- Built Apps Script logic over Google Sheets to classify deadlines, map AR/status ownership, and expose the next follow-up state.
- Created a lightweight Apps Script web-app flow for monitoring and WhatsApp-ready reminder preparation.
- Kept public documentation sanitized by excluding sheet URLs, record identifiers, phone numbers, and internal document details.
Result
- Converted manual deadline checking into a structured monitoring workflow with H-7, H-3, H-1, and Overdue classifications.
- Gave operations a clearer view of follow-up status by responsible staff/section without exposing private records.
- Prepared WhatsApp-ready reminder output so urgent follow-up can be reviewed and acted on faster.
- Client review highlighted responsiveness, communication, practical solutions, and a satisfying result.
Client proof
The result was very satisfying. Rifki was responsive, communicative, and always came with solutions. Thank you, Rifki. Wishing you continued success.
Translated client review
Tech stack
- Google Apps Script
- Google Sheets
- Apps Script Web App
- Google Workspace
- WhatsApp-Ready Reminder Flow
- Deadline Classification
- Status / Ownership Mapping
- Operations Automation